Choices and events When trying to define the solution to a business problem that involves user interfaces it might be profitable to look at the choices the actor makes when working with the interface or the process and the events that occur as a result of those choices.
While many choices users make are no longer conscious - they have performed a particular activity so many times that their actions seems automatic - each entry, action and result in a user interface results in or is the result of a choice the user makes.
Analyzing what choices an actor can make at any given point in the process and the events that result from those choices should constitute a complete definition of the actor's involvement with the process. State charts, event trace diagrams, event-activity matrices, and even use cases are all good methods to diagram the choices and events.  ¶ 3:35 PM 0 comments